10th March 2026
The ÃÛÌÒÊÓƵ’s Homeless Couples and Relationships Toolkit is the first of its kind. Based on the  carried out by the , it offers pioneering advice for anyone working in the homelessness sector. With support from ,Ìý,Ìý, the new toolkit raises awareness of the barriers faced by homeless couples; providing guidance for staff working with couples, requirements for accommodation options for people, and outlining recommendations for supporting couples.
Do you need help? Please click here.
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Appeals Policy
Case Closure and Reopen Guidance
Clearing House FAQs November 2022
Clearing House Nomination Policy & Procedure v1.1
Clearing House Sensitive Lets Policy & Procedure v1.1
Clearing House User Agreement v4
Complaints Policy
Couples Referral Guidance
Data Protection and Information Sharing Policy
Eligibility Policy
High Needs Quota Policy & Procedure
Hostel Decant Policy & Procedure
Nomination Guidance
Nominations Appendix A – Allocations and Prioritisation
NSNO Low Needs Staging Post Offer Policy & Procedure
Policy Addendum Clarification 2019
Referral and Waiting List Policy & Procedure
Referral Coaching Policy & Procedure – Volunteers v1.0
Referral Form Minimum Standards v1.2
Resettlement Policy & Procedure
Tenancy Review Policy & Procedure
Transfers Policy & Procedure