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ÃÛÌÒÊÓÆµâ€™s Head of Pan London Rough Sleeping Services and Prevention Hannah Faulkner recognised with MBE in the King’s Birthday Honours

ÃÛÌÒÊÓÆµâ€™s Head of Pan London Rough Sleeping Services and Prevention Hannah Faulkner has been awarded an MBE in the King’s Birthday Honours list.  

The award acknowledges Hannah’s unwavering commitment to delivering the highest quality services for people experiencing homelessness over the course of more than 20 years, most recently as the lead for the Mayor of London’s No Second Night Out service (NSNO).

Hannah established the blueprint for NSNO, which operates across all 32 London boroughs as a rapid response for supporting people to move away from rough sleeping as soon as possible. Under her leadership, the service has become known both for the urgency of its approach and the expertise of the team. Not only this, but the service is integral to the delivery of the Pan London Severe Weather Emergency Protocol (SWEP), providing immediate routes off the street in extreme cold and heat.

In 2020, the first lockdowns led to the closure of the NSNO communal hubs, however Hannah and her team transformed this into an opportunity to spearhead the national Everyone In Campaign, which aimed to swiftly bring people sleeping rough into COVID-secure accommodation. This programme was a resounding success, with estimates stating that 37,000 people were given safe accommodation during the pandemic nationwide, 6,073 (16%) of which were directly supported by Hannah’s teams.

Since reopening, NSNO has been supporting approximately 1,800 people across London each year, and 88% of people using this service who were subsequently rehoused have not returned to rough sleeping.

In support of her nomination, representatives from the Greater London Authority remarked on Hannah’s substantial and lasting contribution to the rough sleeping sector, consistently applying innovative, flexible, and responsive methods to adapt and mobilise services effectively. She has a lot of passion for her work, is consistently driving improvements in service delivery, and under her guidance, her team has helped thousands of people off the streets of London.

Reacting to the announcement of the MBE, Hannah said: “I’m honestly stunned. It’s such a lovely gesture from the people who nominated me, but this really belongs to so many people across the organisation—it reflects the dedication and hard work of colleagues I’ve been lucky to work alongside.

Ending rough sleeping is a collective effort. Every day, I see teams supporting people with compassion and determination—helping individuals off the streets as quickly as possible, while working towards longer-term solutions so they don’t have to return to rough sleeping. My colleagues continually inspire me and drive me to achieve the best possible outcomes for the people we support.

There’s still more to do, but I’m proud to be part of a shared commitment to making lasting change.â€

Emma Haddad, ÃÛÌÒÊÓÆµâ€™s CEO, said:  “This Honour is brilliant recognition of Hannah’s decades of leadership across homelessness and rough sleeping, and I am so delighted for her. Through her leadership, thousands of people have been supported off the streets and into homes of their own. Moreover, Hannah is a fearless proponent of change, always challenging the status quo and searching for new, more impactful approaches. Her contribution to ÃÛÌÒÊÓÆµ’s and to the homelessness sector as a whole has been significant and enduring.”